At Hotel Signature Express Lahore, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, book a stay, or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact details (email, phone number), address, payment information, and identification documents when required.
- Booking Details: Stay dates, room preferences, and special requests.
- Website Data: IP address, browser type, device information, and browsing activity on our website.
- Feedback: Information provided through surveys, reviews, or direct communication with our team.
2. How We Use Your Information
We use your information to:
- Process and confirm reservations.
- Provide personalized services during your stay.
- Respond to inquiries or requests.
- Improve our website, services, and customer experience.
- Send promotional offers, newsletters, or updates (with your consent).
- Comply with legal requirements and ensure guest safety.
3. How We Share Your Information
We respect your privacy and do not sell your data. However, we may share your information:
- With service providers (e.g., payment processors or marketing agencies) to facilitate operations.
- With legal authorities, if required by law or to protect our rights, property, or safety.
- With third parties during a business transfer, such as a merger or sale.
4. Data Security
We implement robust security measures to protect your information, including encryption, secure servers, and restricted access. However, no system is completely secure, and we encourage you to protect your account details and devices.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies help us understand user preferences and improve functionality. You can manage cookie settings in your browser at any time.
6. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Withdraw consent for marketing communications at any time.
- Request deletion of your personal information, subject to legal obligations.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing your information.
8. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Hotel Signature Express Lahore